All of our products are made in-house in Australia using our own tools and manufacturing equipment.

We aim to dispatch all orders within 2-3 business days of payment.

If you have purchased a product that is made-to-order or has custom finishing options, we will dispatch it 2-3 days after production is complete.

Yes!

Please reach out to us using our contact form selecting ‘other’ and let us know what exactly it is you are after, and we will get back to you as soon as possible with whether we can get it done.

Warranty against defects:

• We will provide warranty against defects as per ACL on all products for 24 months from the date of purchase.

• If you have a question relating to warranty or wish to raise an RMA, please reach out to us using our contact form.

Change of mind returns:

• Should you wish to return a purchase due to change of mind, we will do so only if:

  • The product is not a customised (custom colour or font).

  • The product is undamaged / unused.

• You will need to pay for the cost of the return shipping.

• If you wish to raise a return request, please reach out to us using our contact form.

The prices of our products incorporate the following costs to ensure that we can maintain a profitable business:

• Superior construction materials

• Labour in design and testing of parts

• Low-scale production of custom, niche parts